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Testimonials


Below are some recent testimonials from just a few of our past satisfied customers. We continually strive to provide quality products, at great prices with superior customer service. A special thank you to all for taking the time to let us know about your experiences. We always love to hear from you! Email us at support@123scuba.com


"To whom it may concern, Thanks very much for everything. Your site was easy to use, I found everything I was looking for, ordering was simple, your communication, from receipt of order till the time it was shipped was excellent, the shipment arrived on time and was 100% correct, and the items are fantastic. I only wish I had found your site sooner. Thanks again and I look forward to doing business with you soon. I will direct everyone I know, interested in diving or snorkling, to your site. Sincerely,"

-Bruce, Virginia


"I would just like to say what a pleasure it has been doing busy with your company. Notices are sent promptly, boxes arrive when expected, and your site is easy to use. Thank you for making shopping at home an enjoyable experience through your site."

-Brad, Ohio


"As new divers, my friend and I were hesitant about purchaisng equipment over the Internet. I guess we talked to over 20 people from just about all over the place but once we talked to Laura we quickly recognized we'd found the right place to shop. Thanks for all of your help. We will continue to use Island Scuba and will always refer our friends to your company. Its nice to know that when you need special dive equipment there's more than just someone there to sell you something. It's more like talking to a friend! Thanks again!"

-Dr. Todd, Alabama


"Hi! I received the replacement camera. Thank you for your responsiveness. I appreciate your professionalism with regards to customer satisfaction. I intend to continue to patronize Island Scuba for my diving needs."

-Joe, Texas


"I just want to say that this is the best scuba supplies site there is and always will be. I have purchased a couple of items and still am ordering. This is wonderful. Thank you for your great gear and support. This is the only place I will come."

-Ben, Virginia


"Hi Laura and the rest of you with Island Scuba. Two thumbs up, I want to say its great dealing with folks like Laura in customer relations she has been so helpful both to me and my wife answering our questions and sharing her expertise in diving no matter how long it took to get the answers we needed. I started buying equipment from you last summer when I found you on the web looking for diving equipment. I seen you offered the best value for the dollar on equipment and after talking to Laura a couple of times on the phone I bought 3 of the 8 piece mask, fins and snorkel sets what an awesome deal. Everything you need to start scuba classes with. Comparing its quality and value to others I seen at the Dive Shops around here I know I have saved myself at least 100 to 120 dollars a set and have since bought another set for my youngest son. The wet suits I have gotten are great, the quality excellent it does not get any better than this. I continue seeing you offer great products at great prices. I have since got my scuba open water certification and my wife and oldest son are working on getting theirs. Your shipping department has done a wonderful job of packaging everytime I have ordered. My being able to track shipments has been great, letting me know when I can expect it at my door. Folks its been a long time since I have seen this kind of customer service and attention given to me. My hats off to you all. Thanks again for such a wonderful job."

-Charles, South Carolina

"You have impressed me as a wonderful company. I believe there will be many future transactions as I am always looking for good deals on my SCUBA essentials!"

-Nick, Pennsylvania


"Good Morning; Just wanted to let you know that I am totally satisfied with my purchase of the wet suit. This is my first time doing business over the internet. I am a new Padi open water diver and I only get to dive maybe twice a year. I was told that it is best to have my own equipment, and the next items I will be purchasing from you are a B.C. with a complete regulator set. Once again thanks for your prompt and expert services. I and completely satisfied."

-Jim, Maryland


"Just wanted to let you know that I received my two NITROX 108 Faber Steel tanks yesterday.... Just as you said. I've already had them filled (last night) and have a local dive scheduled for this weekend. Thank You for a job well done. Thanks Again, It was a pleasure dealing with you and your staff. Sincerely,"

-William, Virginia


"Without the presence of Island Scuba on the internet, I would never have had the chance to discover the excellence of both your product offerings and your service. Your site is well-constructed and easily navigated. This makes doing business with you quite comfortable and stress-free. Once my orders were placed, the automatic confirmations and shipment tracking were helpful. The efficiency of your order fulfillment and shipping functions produced my snorkeling gear at my front door before I even thought to look for them. Thank you for doing everything so very well. It is a pleasure to be your customer. I look forward to referring others to Island Scuba so they can experience the delights of a business which knows what it is about and executes beyond the imagined promises."

-Tom, New Jersey


"I want you to know that I was in the water with the new BC today ( pool), and even though I see the need for a lot of fine tuning, I think it is the best thing since Mom's rhubarb pie! (my Mom never made apple pie...LOL). I think my raving about it to some of my friends who dive will soon bring you some additional business. Thanks Again"

-Jerry, Florida


"I recently found an IDI BC that your business had...I called your office and got in touch with Laura. She had so much knowledge in the product and other products of this type, that I was sold. I was amazed the knowledge she had and the friendly advice I received. You have a customer for life. If all of your sales people have this much knowledge and understanding of the scuba products and help we need, your business will go far. I have told all my dive friends and a couple local shops of your business. Thank you again,"

-Fredrick, California


"I wanted to send your group a Thank You for your efforts in meeting myneeds. Your support representative went out of her way to make sure I was happy and had my new equipment in time for my trip. My trip was a greatsuccess and the gear worked great as well. I apologize as I am unable to remember the representatives name but she went above and beyond for me andI would like her to know her efforts were appreciated. Thank you."

-Greg, Indiana


"Just a note to say thank you for your excellent customer service, your knowledge and expertise made my choice's easy and I was well informed of all the options available.............It was a great experience and you can be sure this is not the last time I will be shopping at 123 scuba.com again in the future for anymore accessories that I may require.......awesome sales service..............THANK YOU!!! :^)"

-Edward, Florida


"I just wanted to write an email and tell someone that I have dealt with this company several times in the past. Each time, I have spoken with a woman by the name of Laura. I have to say that she is the friendly and most helpful person I have ever dealt with. She is more then willing to go out of her way in answering any questions I asked. When she was not sure of the answer she checked on it and emailed me the answers. I could not ask for better service. I wish I got that kind of service everywhere I went. Laura is the only person I have dealt with there and as long as she is there I will continue to be a customer. She has done everything to answer multiple questions, to email me pictures of items not yet up on the website, to finding pricing information on underwater camera supplies. I just wanted to say thank you for the great service and I look forward to my next transaction with you store."

-Rick, Ohio


"The package arrived in great condition today and I loved the added "goodies" you enclosed. Once the girls let me know what they want in terms of wet suits, we'll go directly to you web site. Thanks for a very easy (until the credit card bill comes!) transaction."

-Jeanne, Pennsylvania


"Just received my daughter's equipment plus my Wet Suit and once again top notch equipment and excellet service. ( I thought it would take a week via UPS and you sent the set out Yesterday!! ) You can put me down as reference. Thank You and your staff for a great job. Best regards,"

-Alex, Florida


"I received my order today as advertised. I just wanted to say that I was very pleased with your prompt, professional, and quite pleasant service and will recommend you to people in the future."

-Lloyd, Kentucky


"Folks, I got my IDI fins last night and went over to the local aquatic center for a swim. In a word, they are AWESOME! I got a really good leg workout and had a blast. Thanks"

-Bill, Georgia


"Hi, A few weeks ago, I called you for information regarding the IDI Advantage BC...I just want you to know that I received it and I think it was what I was looking for. Unfortunately, the weather hasn't been cooperating for me to try it out the past few weekends. The diving season is short up here in the northeast, so I may have to wait until next year. I just wanted to thank you again for taking the time to help me out and answer my questions. If any of my buddies ask about gear, I will definitely mention your name. Thanks again and I can't wait to try out my new toy."

-Frank, Massachusetts


"Hi, A couple of days ago I purchased one of your XL snorkel packages from ebay, for a cruise I'm going on next month. Being a non-snorkeler, (hell I'm a non-swimmer!) I called you folks to find out if the fins would fit in my suitcase. The young lady, Laura, that answered my questions was such a wonderful person to deal with I felt compelled to bring this to your attention. WHAT A SWEETHEART!! After a nice conversation, that put me very much at ease about my impending attempt at trying to teach myself to swim (with benefit of your equipment) I ended up getting the other extras, vest and bottle of 'spit' needed to complete my goody bag. One of the better customer relations people I've had the pleasure to deal with in quite a while. If you can't see fit to give her a big raise at least a hearty "ATTA-BOY" is due!! Thank you."

-Michael, Colorado


"I just had to write a quick note to say that you are all WONDERFUL and a real pleasure to do business with. ...look forward to doing business with you again in the future!! Thanks again."

-Kathy, Florida


"Mr. Scansaroli, It should be brought to your attention that recently I received EXCELLENT customer service from an employee at your company. While shopping online for a black dive suit, I found your web site. After reviewing your online product catalog, I had a few extra questions and e-mailed them to your support address. Laura answered my questions quickly, completely, and in a friendly manner. Because of the fast, professional service received, my faith in your company is high. Well done! It's outstanding customer service, such as I have received, which leads a company to great success. My best regards to you, Laura, and the entire staff at 123Scuba.com!"

-Kurt, Nebraska


"Hello, I received my wet suit today and it is exactly what I wanted. Thank you for your great service."

-Ed, Wyoming


"Just wanted to drop you a note and let you know how pleased I was with my order!!! I ordered the Pro Glide Dry Fin package-haven't had a chance to test it yet-but I am very happy with your store, and your on line ordering system. You are one of the best companies I have ordered from on line-the product came exceptionally quickly with no problems to an APO address; I loved the attention to detail-the little plastic fish and the pen with your logo!; my order was exactly right; and most impressively, you even took the time to insure it! Thank you very much-I wish all of my on line orders were as professionally handled as yours! Being in the military in Europe, sometimes the only way to get these types of products is by ordering on line-but a lot of companies are difficult to work with. Anyway, I am so happy with my product, and my husband is so jealous that he didn't get a set, that we will be ordering more from your store just as soon as I check his foot size for his fins! We are also taking scuba classes, so expect even more orders from us in the future! Respectfully,"

-Kerry, New York


"You guys are great.... fast AND efficient! And the prescription mask I got from you is FABULOUS!!!! No more snorkeling by braille! Thanks, and have a great one!"

-Camille, Texas



We love to hear from you! Email us at support@123scuba.com
   
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Phone: 1-954-747-7140 or Toll Free 1-800-766-6090. 10092 NW 50th Street, Sunrise, FL 33351-8019